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Q&A

        Your questions answered

         Q: What cleaning services do you offer?
     A:  We offer a range of cleaning services including office
            cleaning, Window cleaning and end of tenancy cleans etc.   
       
      Q: What windows do you clean?
       A:  We clean windows for both commercial and residential
            customers
       
        Q: How do we know when you have cleaned the
         Windows?
       A:  We will leave a compliment slip once work is completed.
       
        Q: What methods do you use to clean windows?
       A:  We use the latest pure water fed pole system when cleaning
               windows. For more information about this system and why we
               use it - click here.  However we still use the traditional
               method when cleaning inside windows.
       
         Q: What about payment?
       A:  For residential customers we will collect once work is
            completed but if you are out then dont worry because we
            will leave a pre-paid envelope for you to send payment to us 
           
            For commercial customers an invoice will be sent at the end
            of the month.
        
      Q: How long do i get to pay?
       A: (a) Residential clients must send payment within 14 days of
            windows being cleaned using the pre-paid envelope.
           
           (b) Commercial customers must pay within 28 days
            of there invoice date.
       
        
         Q: What payment methods do you accept?
       A:  We accept the following payment methods - Cheque, Postal
            orders, Cash, Standing orders or Bank transfer. 
              
       
         Q: Are you insured?
       A:  Yes we have £1 million public liability cover so in the event of
               an accident you can rest assured that we are covered.
       
        
      Q: How much do you charge?
       A:  Every job is different so for an exact price please contact us
            and we will be pleased to quote for you. 
       
        
         Q: What happens if im not happy with the job?
       A:  If your not happy for any reason please do contact us within
            24 hours and we will do our best to rectify the problem. 
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