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Q&A

Q: What cleaning services do you offer?
We offer a range of cleaning services including office cleaning, Window cleaning and end of tenancy cleans etc. See our services page for more information.
Q: Do you clean residential windows?
Yes we clean windows for both commercial and residential customers.       
Q: How do we know when you have cleaned the windows?
We will leave a compliment slip once work is completed.

Q: What methods do you use to clean windows?

We use a mix of traditional methods and water fed poles when cleaning external windows. For more information about this system and why we use it - Click here. We use traditional methods when cleaning internal windows.

Q: When do we pay you?
For residential customers we will collect once work is completed but if you out then dont worry because we will leave a pre-paid envelope for you to send payment to us. For commercial customers an invoice will be sent at the end of the month.

Q: How long do i get to pay?
 (a) Residential customers must send payment within 14 days of windows being cleaned.
 (b)
Commercial customers must pay within 28 days of there invoice date.

Q: What payment methods do you accept?
We accept the following payment methods - Cheque, Cash, Standing orders or Online bank transfer.


Q: How much insurance do you have?

We have £5 million public liability cover, so in the event of an accident you can rest assured that we are covered.

Q: How much do you charge?

Every job is different so for an exact price please contact us and we will be pleased to quote for you.

Q: What happens if im not happy with the job?

If for any reason your not happy with the work then please do contact us and we will do our best to rectify any problems.

REGISTERED IN ENGLAND & WALES No. 3437995
VAT REG No. GB 781 8567 81
Copyright © 2007 TS Cleaning Limited